AS OF JANUARY 8, 2021
Due to the increased cases in Bexar county to better protect our employees and clients we will be returning to CURBSIDE ONLY service.
While we have loved being able to see you all in person over the last few months the health of our employees and clients is a top priority for us as well.
This being said:
1. To protect everyone we request that if you are feeling ill or have any symptoms associated with the COVID-19 to remain at home and do not bring your pet in.
2. We are asking owners not to enter the building to minimize contact distances. Please wear your masks when an employee comes out to get your pet or bring medication to your car.
3. When you arrive for your appointment please call the clinic at 210-804-2000 to let our reception staff know you have arrived and your vehicle type.
You will then be checked in and the veterinary technicians will be notified of your arrival and vehicle type. Please remain in your vehicle and a friendly staff member will be out momentarily to get your pet.
We appreciate your understanding as we strive to offer you amazing service while minimizing any potential risk involved.
We also are having higher than normal call volumes and we appreciate your patience during this all.
We are closely monitoring the guidance from the Centers for Disease Control and local authorities regarding the spread of the virus to ensure that the actions that we are taking are comprehensive and appropriate.
Thank you for all your patience and understanding through this all.
Alamo Hills Animal Hospital Staff